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 FREQUENTLY ASKED QUESTIONSWe have prepared answers to a number of frequently asked questions. Please select your question.
Q: Why should I select GMG instead of another firm?A: GMG is the leading Canadian firm that provides excellence and innovation in resume, interview, and career strategy. We specialize in providing leading-edge services for executives, managers, and experienced professionals. We differ from most resume and career management firms:
Q: What kind of company is a good candidate for GMG’s Outplacement Services?A: GMG works with a variety of progressive companies that realize the value of providing outplacement support for their terminated employees. GMG’s Career Transition Program helps organizations to triumph over change. In most instances, there are actual savings in finances, reputation, and business friendships as well as the preservation of company morale, goodwill, and trade secrets. It is a successful strategy, because it helps employees to:
Q: Do you guarantee results?A: Graham Management Group stands by the quality and consistency of our work. We work very closely with our clients during each complete assignment. This process allows us to provide exemplary strategic advice and support throughout the process. The results of each assignment are dependent on you following through on our proven recommendations. If you do this, you will gain new skills and see results in your career transition. You will get the best results by using your new documents effectively, applying for appropriate openings, networking regularly, and performing well in interviews. The skills that you apply will be valuable years after the completion of the assignment. You can be assured professional service with our exclusive three-part guarantee.
Q: I'm in a hurry. Why isn't it good enough to just update my old resume?A: Graham Management never sacrifices excellence for a “rushed job.” We always create your marketing documents from the ground up. You need to have a distinguishing resume, not a quickly written or simply "tweaked" resume. It is better to receive a resume that markets your unique value rather than a “cookie-cut” resume. This takes proper time and attention. Depending on the complexity of the project and our overall project workload at the time of commissioning, our turnaround time for a resume writing project is seven business days. This includes strategizing, writing, and editing your complete package. For your convenience, we offer a FastTrack service that reduces the turnaround time to 72 hours without eliminating our formal proofing and quality control process. If you need a resume right away, then we may not be the firm for you. However, if you are applying for a position with a specific application deadline, we will do our very best to accommodate you. If we are unable to meet your tight deadline, we’ll let you know before we ever start the assignment. In all cases, you are wise to leverage the expertise of our professionals rather than rushing through the process and presenting a below-par resume. Your resume is your personal advertisement and you want to make your very best impression.
Q: What if I don't have a resume at all?A: When you work with Graham Management Group, you don’t have any worries. We have developed resumes from scratch for many clients. We will provide you with a personal assessment questionnaire form that is designed to help you tap into your memory bank and uncover your many valuable offerings. Moreover, our strategists know how to ask the right questions. They will delve deep into your background and draw out numerous marketable assets, which we will translate into powerful documents.
Q: Will my resume be one, two, or three pages long?A: The answer is “whatever it takes to make you shine.” You are going to benefit from outstanding marketing expertise. Be assured, we’re working towards excellence not some outdated rule about “sticking to a one page resume.” Because we deal with a large number of senior-level professionals, most clients’ resumes are two or three pages long. Some clients and certain types of jobs require lengthier resumes. No matter what, we’ll advertise you in the very best light possible. We’ll sell you to your target market with a resume that is more like a “brochure” than an inflexible “template.”
Q: How does the “long distance” process work?A: Because we receive so many referrals from upwardly mobile professionals, most of our clients are located across Canada and the United States. We have developed and refined a flawless system to support you no matter where you are located. You will benefit from services performed remotely using the phone, e-mail, and other current technologies. We are certain that you will enjoy doing business from the convenience and comfort of your home or office. This way, you will have all the resources you need at hand – and you’ll never have to pay for extra mileage or a parking fee.
Q: I had my resume done by another service and I am displeased with the results. What can you do?A: Thanks so much for asking. Graham Management Group is known by our own industry as leaders in resume writing. Most of our business is through direct referral from our colleagues – yes even from other resume writing firms. We regularly take on clients who were discouraged with the work produced by other firms. Unlike many other firms, you will never get a reused resume template – and you will benefit from formal review, proofing, and approval process. We want to ensure that you are more than satisfied with the results. Plus, we have an outstanding quality policy that surpasses all industry standards. GMG’s re-written resumes have produced stellar results.
Q: There are cheaper services out there. Why should I choose you?A: The answer to this one is easy. Decide if you are in the market for best product or the cheapest price. If price is your first factor, then we are not the firm for you. If you want a superior document and a fantastic return on your investment, then you are coming to the right place. You are a unique individual with complex, distinctive, and priceless offerings. Rather than churning out a template resume, we want to represent you in the very best light possible. Our pricing strategy is based upon the level of writer, type of position being targeted, and complexity of your assignment. Our goal is to give you the best and we would settle for no less. The lowest cost is not a bargain if you have a longer search or need to retain GMG to redo your resume after you have already paid someone else. Plus, if you are targeting a senior-level position, it is likely that your investment will be recovered in the very first day of your new job.
Q: Why do I have to pay in advance?A: Everything we do is customized for you. Advance fees are not uncommon in many professionally-driven services where you receive training and custom products. We require this because we do not want to be in the "collections" business nor do we have the staff to do so. With a different payment structure, some clients would default on payment. When this happens, we are not able to provide their product to anyone else. Our structure allows us to contain our costs and pass these savings on to you.
Q: How do we get started?A: You can call us at (905) 878-8768 or e-mail us directly at info@grahammanagement.com. Together, we will achieve your objectives!
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